3f111's Privacy Policy
This document provides a full account of how 3f111 handles the collection, use, and protection of your personal information.
Table of Contents
1 Introduction & Scope
3f111 (referred to hereinafter as "we", "us", or "the Platform") is a safe and reliable online gaming platform in Bangladesh. By accessing our website 3f111.lat or using our services, you agree to comply with the terms set out in this privacy policy.
This privacy policy describes how 3f111 collects your personal information, the purposes for which it is used, the circumstances under which it may be shared with third parties, and the measures we take to protect your information.
This policy applies to all services, products, and web pages of 3f111. We encourage you to read this document in full before using our services.
- Personal Information: Any information that can be used to identify you, directly or indirectly.
- Processing: Any operation involving personal information, including collection, storage, use, transmission, or deletion.
- User: Any person who has created an account on the 3f111 platform or is using its services.
- Cookies: Small data files stored on your device, used to improve platform functionality and the user experience.
2 Information Collection
3f111 collects user information through various means. We only collect information that is necessary to provide, operate, and improve our services.
When you create an account on 3f111, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- Password (stored in encrypted form)
- Documents required for identity verification (KYC process)
To manage financial transactions, we collect:
- Deposit and withdrawal history and amounts
- Details of the payment method used (relating to bKash, Nagad, Rocket, Upay, or bank transfers)
- Transaction date, time, and amount
- Play history, bet amounts, and results
- Details of bonus and promotional offer usage
- Session duration and activity type
The following information may be collected automatically while you use the platform:
- IP address and device identifier information
- Browser type, language settings, and operating system
- Website activity logs and click data
- Information collected through cookies and similar tracking technologies
3 Use of Information
3f111 uses collected information for the following legitimate purposes:
- Creating, managing, and verifying accounts
- Processing financial transactions and ensuring their security
- Providing gaming services and maintaining play history
- Managing bonuses, rewards, and promotional offers
- Preventing fraud, money laundering, and illegal activity
- Verifying user age and identity (compliance with the 21+ age requirement)
- Implementing and monitoring responsible gaming policies
- Complying with applicable laws and regulations
- Improving platform functionality and the user experience
- Supporting the development of new products, features, and services
- Identifying and resolving technical issues
- Sending important account and transaction notifications
- Providing customer support (via live chat and email)
- Sending promotional messages subject to your consent
3f111 never sells your information or transfers it to third parties for any commercial purpose.
6 Cookies & Tracking Technologies
3f111 uses cookies and similar technologies to improve your experience and ensure the effective operation of the platform.
- Essential Cookies: Required for managing login sessions, security verification, and the core functionality of the platform. Without these, the service will not work properly.
- Functional Cookies: Used to remember your preferences (language, theme) and provide a personalized experience.
- Analytics Cookies: Used to understand how users interact with the platform, which helps us improve our services.
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit some features of the platform. Instructions for managing cookies in different browsers can be found on their respective help pages.
7 Data Retention
3f111 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Active Accounts: All necessary information is retained for as long as the account remains active.
- After Account Closure: Financial and transaction records may be kept for a defined period as required by law.
- Log Data: Technical logs and analytics data are retained for a limited period.
You may contact us to request the deletion of your information. However, certain information may need to be retained for a specified period due to legal obligations.
8 User Rights
3f111 respects your right to information privacy. You may exercise the following rights:
You can find out at any time what information we hold about you. Upon request, we will respond to you within a reasonable time.
If any of your information is incorrect or incomplete, you can contact us to request a correction. Some information can also be updated directly through your account settings.
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate interests.
You may object to marketing communications or certain types of data processing. For promotional messages, you can unsubscribe at any time.
In certain circumstances, you have the right to receive your data from us in a structured, commonly readable format.
To exercise these rights, send an email to [email protected]. We will respond to your request as soon as possible.
9 Third-Party Services & Links
3f111 uses various third-party technologies and services to operate the platform.
Our platform offers games from various providers including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These providers maintain their own privacy policies, and some technical data (such as game session data) may be processed on their systems.
When transacting via bKash, Nagad, Rocket, Upay, or bank transfer, the respective payment provider's own privacy policy applies. We only share the necessary information with these services.
If our platform contains links to external websites, 3f111 is not responsible for the privacy practices of those sites. It is recommended that you read their privacy policies before visiting any external site.
10 Protection of Minors
3f111 is for users aged 21 and above only. We strictly enforce this age limit and refrain from collecting or processing information from minors.
- An age verification process is carried out at the time of registration.
- If a user is identified as a minor, their account is immediately closed.
- We do not knowingly collect personal information from any minor.
- If we become aware that a minor's information has reached us, we arrange for its immediate deletion.
If parents believe their minor child has created an account on 3f111, please contact [email protected] immediately.
11 Policy Changes & Updates
3f111 reserves the right to change or update this privacy policy from time to time. Changes will be communicated to you in the following ways:
- The updated policy will be published on the website and the "Last Updated" date will be changed.
- For significant changes, a notification will be sent to your registered email address.
- You may be informed of important changes when logging in to the platform.
Continued use of 3f111's services after changes will indicate that you have accepted the updated policy. For significant changes to the policy, we will arrange to obtain your consent.
It is recommended that you visit this page regularly to stay updated on policy changes.
Privacy Contact
12 Contact & Complaints
If you have any questions, concerns, or requests related to exercising your data rights regarding this privacy policy, please contact us. 3f111's data protection team carefully reviews all your requests.
Our customer support team is active 24/7 and provides assistance in both Bengali and English.
Please include the following information when making a request so we can assist you quickly:
- Your registered email address
- Type of request (data access, rectification, deletion, etc.)
- Necessary details
Privacy Support
24/7 live chat support available
Email support:
Support available in both Bengali and English
All queries are answered as soon as possible
For more information, see our FAQ page and Responsible Gaming policy.